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Work with Us

Haveli is a renowned Indian restaurant committed to delivering an authentic and delightful dining experience to our patrons. Located in the outskirts of Newcastle upon Tyne, we take pride in offering a diverse menu of traditional Indian dishes prepared with the finest ingredients and expert culinary craftsmanship.

CURRENT POSITIONS

  • General Manager

    • Job description : As a restaurant’s general manager, you'll have the responsibility for the restaurant's business performance while maintaining the highest quality standards, health and safety as well as staff and customer satisfaction. Reporting directly to the owner, you will be the SPoC (Single Point of Contact) for all staff, guests and senior stakeholders. Combining strategic planning and day-to-day management activities, your role is both business-like and creative, particularly in terms of marketing and business development. A hands-on leader with a previous experience in a similar role would be preferred.

  • Location: Newcastle upon Tyne, United Kingdom
  • Position Type : Full-time

    • Main Responsibilities

    • Analyse/plan restaurant sales levels and present the sales projections to the management.
    • Organise/plan/execute regular marketing activities such as promotional events and discount schemes to boost sales revenue.
    • Prepare reports at the end of the shift/week, including staff control, food control and sales.
    • Prepare closing statement by reconciling cash/cheque payments at the end of the shift.
    • Set operational budgets and agree them with senior management to ensure cost controls are in place for the best profitability.
    • To review the P&L with the management to drive profit and support the success of the business.
    • To ensure daily/weekly rota sign offs are completed in a timely manner as per business strata.
    • Work closely with the head chef to plan, create and coordinate menus.
    • Recruit, train, manage and motivate staff.
    • Ensure the initial on-boarding and ongoing training of all employees are met & completed.
    • To ensure adequate performance management of all employees are well established & conducted in time.
    • To ensure the timely completion of annual appraisals.
    • You will have overall responsibility to respond to all guest feedback, queries and complaints on relevant platforms. Any issues should be communicated to the senior leadership team using the correct escalation process.
    • Maintain high standards of quality control, hygiene, and health and safety.
    • Check stock levels (Dry and Wet), order supplies and prepare cash drawers and petty cash.
    • comply with licensing laws and other legal requirements.
    • Achieve Finance KPI’s including but not limited to payroll budgets and food and beverage budgets.
    • Communicate the information coming into the business and monitoring activities in each department to ensure that tasks are completed to meet guest demands in a timely manner and to a high standard according to company policy.
    • To ensure that Legal and Statutory Requirements across all departments are maintained at all times.
    • To ensure all regulatory paperwork is completed within the relevant time frames.
    • Maintain regular, consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures amongst staff members.
    • Promote good working practices across the sphere with particular emphasis on exceptional standards of safety and hygiene and guest service.
    • Ensure all company property / premises are kept within good working order, and any concerns highlighted to the senior management and actioned promptly.

    Benefits

    We offer competitive pay, opportunities for growth, and a supportive work environment.

    If you have a passion for hospitality, enjoy leading a team, and have experience in the service/hospitality industry, we would love to hear from you.


    * Application Deadline - 31 Jan 2024

    Apply Now
  • Restaurant/Floor Manager

    • Job description : As a restaurant/floor manager, you'll be working closely with the General Manager and will be responsible for supporting the team to ensure we deliver exceptional service to all our esteemed guests and have well-presented facilities at all times.

  • Location: Newcastle upon Tyne, United Kingdom
  • Position Type : Full-time

    • Main Responsibilities

    • Oversee daily operations of the floor, ensuring smooth and efficient service.
    • Supervise and train staff members, providing guidance and support as needed.
    • Maintain cleanliness and sanitation standards in accordance with health & safety regulations at all times.
    • Handle customer inquiries, complaints, and special requests in a professional & cordial manner.
    • Collaborate with other departments to ensure seamless coordination and customers’ satisfaction.
    • Assist in inventory management, ordering supplies, and controlling costs along with General Manager & Executive/head Chef.
    • Implement and enforce company policies and procedures to maintain a positive work environment.
    • Maintain & monitor a high level of customer service at all times with part time workforce ensuring guest satisfaction.
    • Collaborate with the kitchen team to ensure timely and accurate food delivery with utmost customer satisfaction.
    • Play lead role in attaining excellent customer reviews & feedback from all social media channels.
    • Enforce HACCP (food safety and sanitation standards) to maintain a clean and safe environment.
    • Assist with bartending duties during peak hours.
    • Ensure a culture of upselling is present with regular & relevant training.
    • Create and execute plans for department sales, profit and staff development.
    • Meet and greet customers, organise table reservations and offer advice about menu and wine choices.
    • To ensure daily/weekly rota sign offs are completed in a timely manner for the best cost as per business strata.
    • Ensure SOP’s are in place across the shop floor for all operational roles.
    • Ensure standards are met across all areas.
    • Ensure hygiene & cleanliness of the floor so that guest journey is always met & stands excellent as per company standards & H&S guidelines.
    • Ensure SOP’s are in place across the shop floor for all operational roles.

    Experience

    • Previous experience in a supervisory role in the hospitality industry.
    • Strong leadership and team management skills.
    • Knowledge of health and food safety regulations and procedures.
    • Bartending experience is a plus.
    • Excellent communication and customer service skills.
    • Ability to multitask and prioritisation in a fast-paced environment.
    • Capability of working under pressure situations
    • Culinary background or cooking skills are beneficial.
    • A hands-on leader with a passion for great hospitality

    Benefits

    We offer competitive pay, opportunities for growth, and a supportive work environment.

    If you have a passion for hospitality, enjoy leading a team, and have experience in the service/hospitality industry, we would love to hear from you.


    * Application Deadline - 31 Jan 2024

    Apply Now
    • Head Chef

      • Job description : We are looking for an experienced and qualified Head Chef to organize the kitchen’s activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment.

    • Location: Newcastle upon Tyne, United Kingdom
    • Position Type : Full-time

      • Responsibilities

      • Control and direct the food preparation process and any other relative activities.
      • Construct menus with new or existing culinary creations ensuring the variety and quality of the servings.
      • Approve and “polish” dishes before they reach the customer.
      • Plan orders of equipment or ingredients according to identified shortages.
      • Arrange for repairs when necessary.
      • Remedy any problems or defects.
      • Be fully in charge of hiring, managing and training kitchen staff.
      • Oversee the work of subordinates
      • Estimate staff’s workload and compensations.
      • Maintain records of payroll and attendance.
      • Comply with nutrition and sanitation regulations and safety standards.
      • Foster a climate of cooperation and respect between co-oworkers.

      Requirements and skills

      • Proven experience as Head Chef.
      • Exceptional proven ability of kitchen management.
      • Ability in dividing responsibilities and monitoring progress.
      • Outstanding communication and leadership skills.
      • Up-to-date with culinary trends and optimized kitchen processes.
      • Good understanding of useful computer programs (MS Office, restaurant management software, POS).
      • Credentials in health and safety training.
      • Degree in Culinary science or related certificate.

      * Application Deadline - 31 Jan 2024

      Apply Now
    • Tandoor chef

      • Job description : We are currently looking for a talented and experienced Tandoori Chef to lead our tandoor section and contribute to the success of our restaurant. As a Tandoori Chef at Haveli, you will be responsible for crafting delicious tandoori dishes that showcase the artistry and Flavors of Indian cuisine.

    • Location: Newcastle upon Tyne, United Kingdom
    • Position Type : Full-time

      • Responsibilities

      • Tandoor Cooking: Expertly operate and manage the tandoor, ensuring the consistent preparation of a variety of tandoori dishes, including bread, kebabs, and other specialties.
      • Menu Development: Collaborate with the culinary team to contribute ideas for new tandoori dishes and assist in refining and enhancing our existing menu.
      • Quality Control: Maintain high standards of food quality, taste, and presentation, conducting regular tastings and adjustments as necessary.
      • Ingredient Management: Oversee the sourcing, storage, and handling of tandoori ingredients, ensuring freshness and adherence to food safety standards.
      • Kitchen Coordination: Work closely with other kitchen staff to ensure smooth coordination and timely preparation of tandoori items in line with customer orders.
      • Hygiene and Safety: Strictly adhere to hygiene and safety protocols in the kitchen, maintaining a clean and organized tandoor section.
      • Customer Interaction: Occasionally interact with customers to understand their preferences, provide recommendations, and contribute to an exceptional dining experience.

      Requirements

      • Proven experience as a Tandoori Chef in a reputable Indian restaurant.
      • In-depth knowledge of tandoor cooking techniques, temperatures, and timings.
      • Ability to create a variety of tandoori dishes with authenticity and precision.
      • Strong organizational and multitasking skills.
      • Excellent communication and teamwork abilities.
      • Knowledge of food safety and hygiene regulations.
      • Flexibility to work evenings, weekends, and holidays as needed.

      Benefits

      • Competitive salary based on experience and expertise.
      • Staff discounts on meals.
      • Opportunities for professional development and training.
      • Positive and inclusive working environment.
      • Employee recognition programs.

      If you have a passion for tandoori cuisine, possess the necessary skills, and are eager to contribute to the success of a well-respected Indian restaurant in Newcastle upon Tyne, we invite you to apply for the position of Tandoori Chef at Haveli. Join our team and be part of the culinary excellence that defines our establishment!


      * Application Deadline - 31 Jan 2024

      Apply Now
    • Curry chef

      • Job description : We are currently seeking a skilled and passionate Curry Chef to join our kitchen team. As a Curry Chef at Haveli, you will play a pivotal role in creating mouthwatering and authentic Indian curries that exceed our customers' expectations.

    • Location : Newcastle upon Tyne, United Kingdom
    • Position Type : Full-time

      • Responsibilities

      • Curry Preparation: Prepare a variety of traditional Indian curries, ensuring authenticity, flavour, and presentation are of the highest standard.
      • Menu Development: Collaborate with the head chef to contribute ideas for new curry dishes and help in the continuous improvement of our menu.
      • Ingredient Management: Responsible for the proper handling, storage, and utilization of all ingredients, ensuring freshness and quality at all times.
      • Kitchen Hygiene: Adhere to strict hygiene and food safety standards in the kitchen, maintaining a clean and organized workspace.
      • Team Collaboration: Work closely with other kitchen staff to ensure a smooth and efficient operation, assisting in various tasks as needed.
      • Quality Control: Regularly taste and evaluate dishes to maintain consistency and quality, making adjustments as necessary.
      • Customer Interaction: Occasionally interact with customers to understand their preferences and provide recommendations, enhancing their dining experience.

      Requirements

      • Proven experience as a Tandoori Chef in a reputable Indian restaurant.
      • In-depth knowledge of Indian spices, herbs, and cooking techniques.
      • Ability to create authentic Indian curry dishes with precision and consistency.
      • Strong organizational and multitasking skills.
      • Excellent communication and teamwork abilities.
      • Knowledge of food safety and hygiene regulations.
      • Flexibility to work evenings, weekends, and holidays as needed.

      Benefits

      • Competitive salary based on experience and expertise.
      • Staff discounts on meals.
      • Opportunities for professional development and training.
      • Positive and inclusive working environment.
      • Employee recognition programs.

      If you are passionate about Indian cuisine, possess the necessary skills, and thrive in a dynamic kitchen environment, we invite you to apply for the position of Curry Chef at Haveli. Join our team and contribute to the success of one of the finest Indian restaurants in Newcastle upon Tyne.


      * Application Deadline - 31 Jan 2024

      Apply Now